Terms and Conditions of Sale

Please read these terms and conditions of sale carefully before using our website.

1. Scope of Application

These terms and conditions of sale apply to all product sales made through our website. By placing an order on our site, you fully and unreservedly accept these terms and conditions of sale.

2. Products

We strive to provide accurate descriptions and faithful images of all products available on our site. However, we do not guarantee the accuracy, completeness, or timeliness of this information.

3. Orders

By placing an order on our site, you authorize us to process your payment and ship the products to the delivery address you provided. We reserve the right to refuse or cancel any order for any reason, including suspicion of fraud or violation of our terms and conditions of sale.

4. Prices and Payment

Shipping fees will be added to the total amount of your order and will be clearly indicated before payment. Payment must be made in full at the time of order via the payment methods accepted on our site.

5. Delivery

We are committed to shipping your products promptly and providing you with a tracking number to track the delivery of your package. Delivery times vary depending on your location and the chosen shipping method. Please refer to our complete shipping policy for more details.

6. Right of Withdrawal

In accordance with current legislation, you have a withdrawal period of 14 days from the receipt of your order to exercise your right of withdrawal. Returns are accepted provided that the products are returned in their original condition and accompanied by all supplied accessories. Please note that return shipping costs are the responsibility of the customer.

7. Refunds

Refunds will be made promptly upon receipt and inspection of the returned products. No restocking fees will be applied.

8. Exclusions

No final sale items are eligible for return or exchange, except in the case of manufacturing defects.

9. Contact

If you have any questions or concerns regarding our terms and conditions of sale, our products, or any other inquiries, please feel free to contact us at the following email address:  service@emilys-essentials.store.

We are here to help and strive to respond to all inquiries as quickly as possible.